Reference

How 3366bat Handles Your Personal Information

This Privacy Policy explains what data 3366bat collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse our lobby — and exactly how that data is stored, used and protected.

Account data protectedbKash, Nagad, Rocket payment recordsNo third-party data sellingYou can request your dataClear retention periods

Explore the Lobby Read FAQ

HOW WE PROTECT DATA

Data Handling, Cookies, Security and Retention

We apply SSL encryption across every page of the platform, which means data you enter — including account details and payment references from bKash, Nagad or Rocket — travels in encrypted form. Our retention and security practices are set out below so you know exactly what to expect from us.

Cookies and Preferences

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can adjust cookie settings through your browser at any time without losing your account.

Account Security

Every login triggers an OTP sent to your registered mobile number. If an unfamiliar device attempts access, the session is flagged and you receive an alert before it proceeds.

Data Retention

We keep your account and transaction records for as long as your account remains active and for a period after closure as required by applicable law. You may request a copy of your records at any time.

Third-Party Processors

Payment processors who handle bKash, Nagad and Rocket transactions receive only the minimum data needed to complete each transfer. They cannot use your data for any other purpose.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction or ask us to delete information, our support team handles privacy requests directly. You can also write to us if you believe your data has been handled incorrectly — we aim to respond to all privacy-related messages within a reasonable period and will confirm receipt as soon as your request is logged.

Team online

Live Chat

Start a live chat from the account menu. Tell the agent your request is a privacy matter and they will route it to the right team immediately.

Email Support

Send your privacy request by email with your registered mobile number in the subject line so we can locate your account record quickly.

Account Help Centre

Log in, open Account Settings, and use the Help section to submit a formal data request — the form timestamps your submission automatically.

What We Collect and Why We Collect It

3366bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the information you provide directly — your name, email address, mobile number and any identity documents needed for account verification. If you deposit using bKash, Nagad or Rocket, we record transaction references and amounts to match payments

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to your account wallet; we do not store your mobile banking PIN or full wallet credentials. We also collect device and browser data — such as your IP address, operating system and session timestamps — so we can detect unusual login activity and keep your account
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secure. As you browse, cookies help us remember your lobby preferences and load pages faster on your next visit. We use this data to process withdrawals, respond to support requests, comply with applicable legal obligations and improve how the platform works for you. We do not
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sell, rent or share your personal information with third parties for marketing purposes. Where we work with service providers — such as payment processors or identity verification services — those partners are contractually required to handle your data only for the purpose we specify. Use of
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our platform is subject to your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 3366bat

Below are the questions we hear most often about how we handle personal data, account information and your rights as someone who uses our platform. Availability of services depends on your local law and eligible regions.

We collect your name, mobile number, email address and any verification documents you submit. Device data such as IP address and browser type is also logged when you access the platform.

No. We record transaction references and deposit amounts to match payments to your account wallet, but we never store your mobile banking PIN or full wallet login credentials.

Yes. Log in, go to Account Settings and use the Help section to submit a data access request, or contact support via live chat or email with your registered mobile number.

Records are kept for as long as your account is active and for a period after you close it, as required by applicable law. You can ask us to clarify the exact retention period for your account.

We do not sell, rent or share your personal information for marketing. Third-party service providers who process payments or verify identity are contractually limited to the purpose we set.

Contact us through live chat, email, or the Account Settings help form. State clearly what you want corrected or removed and we will confirm receipt and act within a reasonable period.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info3366Bat Banking InfoFAQ

How 3366bat Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Cookies and Preferences

Account Security

Data Retention

Third-Party Processors

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

Common Questions About Your Privacy on 3366bat

01 What personal data does 3366bat collect when I open an account?

02 Does 3366bat store my bKash, Nagad or Rocket wallet credentials?

03 Can I request a copy of the data 3366bat holds about me?

04 How long does 3366bat keep my account and transaction records?

05 Does 3366bat share my data with third parties for marketing?

06 How do I ask 3366bat to correct or delete my personal information?

Privacy Policy

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